- Floressence reserves the right to reject orders at its discretion.
- Please note that all terms and conditions and explanations in frequently asked questions are subjected to change without prior notice.
- Floressence reserves the right to substitute any item in an arrangement with another of equal or higher value depending on stock availability.
- While it is our desire to fulfil your order as featured on the website, certain flowers, coloured materials, baskets or vases may be replaced with new stocks at times, subject to availability.
- Changes to particulars such as address, card message and et cetera must be made at least 1 day before delivery.
- All goods sold are non-exchangeable and non-refundable.
- In the event of a complaint, please email the picture of the gift within 24 hours from the time received.
- Free delivery for orders $70 and above for Indian flowers only.