Contact us
sales@floressence.sg
kishore@floressence.sg
ARK@Gambas
7 Gambas Crescent #09-34
Singapore 757087
Frequently Asked Questions
The price of delivery charges varies starting from $5 to $12 depending on location. If you require your purchase to be delivered after our operating hours, there will be additional charges up to $25. A surcharge of $20 is applicable for deliveries to Sentosa Island, Jurong Island, CBD and High Security Areas. If for any reason the recipient is not at the point of delivery and the flowers cannot be delivered, a relocation charge of $15 will be imposed.
Quality of flowers depends on seasonal weather. If we can’t get exact flowers as requested, we will inform you of what alternate solutions we can provide. Every order defers slightly in appearance.
Cancellation of orders must be made 3 days prior delivery date. A 50% cancellation charge will be levied on orders cancelled within 3 days to delivery. However, full purchase amount applies to last minute orders.
Once your order has been placed we will send you an invoice with the relevant details of payment method. You can either PayNow to the company UEN or do a direct bank transfer to the company account. Once payment has been made, please send us a screen shot of the payment details. Order will be confirmed only after payment is made.
Simply call either of the 2 mobile numbers provided and we will attend to your special requests. Prices are subject to change during festive seasons including, but not limited to, Valentine’s Day, Christmas, Mother’s Day, Chinese New Year, Deepavali and other Indian festive seasons.
Yes there are. Call us to find our more and if need be, we can arrangement an appointment to discuss the requests. We have a wide range of fresh-cut flowers to offer.
Once you have placed the order, send us a screen shot of your payment via Whats App. You will receive an invoice with the details of your order and delivery.